This Privacy Policy outlines Lodha Internationals’ (XITO Naturals - https://xitonaturals.in) approach to Data Protection and Privacy to fulfill its obligations under applicable laws and regulations. This Privacy Policy applies to your Personal Data which we process, whether in physical or electronic mode.
Throughout this document, “we,” “us,” “our,” and “ours” refer to Lodha Internationals (XITO Naturals). Wherever we mention ‘you’ or ‘your,’ it means YOU as the user.
WHO WE ARE
Lodha Internationals (XITO Naturals) is a company incorporated under the Companies Act, 2013 with its registered office at 119, Puspak Market, Ratlam 457001, Madhya Pradesh, India. We specialize in the business of selling, marketing, and retailing natural products through our e-commerce platform at https://xitonaturals.in/ (the “Platform”).
ROLES WE PLAY
We act as a Data Processor when collecting and processing Personal Data on behalf of another Data Controller.
OUR COMMITMENT
We are committed to protecting your privacy. Our Personal Data handling practices are reviewed regularly to ensure compliance with applicable privacy laws and regulations.
PERSONAL INFORMATION GATHERED BY XITO NATURALS
The information we collect helps us operate, verify identity, process transactions, communicate with you, and provide you with a tailored experience. We use this information to customize and improve your experience on our platform.
- Information You Provide: This includes details like your name, email address, contact information, and any other data you share with us directly.
- Information We Collect Automatically: When interacting with our website, we use cookies and may collect information like your IP address and device type for analytics and personalization purposes.
- Information from Other Sources: We may receive updated delivery and address details from third parties to streamline your order process.
CATEGORIES OF PERSONAL DATA
- Demographic & Identity Data: Contact details, transaction history, and other identifying information.
- Technical Data: Location information, IP addresses, and device details.
- Usage Data: Data related to your activity on our website.
CONSENT
By using our Platform, you consent to the collection and use of your information as outlined in this Privacy Policy. You may withdraw consent at any time by contacting us at support@xitonaturals.in.
PURPOSES OF GATHERING YOUR PERSONAL DATA
- Purchase and Delivery: For handling orders, processing payments, and communicating order status.
- Improvement of Services: To analyze usage and optimize our website’s performance and usability.
- Personalization: To recommend features and products that may be of interest to you.
- Communication: To stay in touch with you through email, chat, or other means.
LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA
We process your data based on your consent, to fulfill contracts, to comply with legal obligations, and for our legitimate interests, such as enhancing user experience on our platform.
COOKIES AND TRACKERS
Our website uses cookies to improve functionality and performance. Most browsers allow control of cookies through their settings. Disabling certain cookies may impact your website experience.
PERSONAL DATA DISCLOSURE
XITO Naturals may share your data with third-party partners like analytics, payment processors, and login providers. They adhere to privacy agreements to ensure your data is handled responsibly.
DATA SECURITY
We employ encryption protocols and access controls to secure your Personal Data. Additionally, we require our service providers to adhere to strict data protection measures.
RETENTION AND DISPOSAL OF DATA
We retain your Personal Data for as long as necessary for the purposes outlined or as required by law. Once data is no longer needed, we take steps to delete or de-identify it.
YOUR RIGHTS
You have rights over your data, including accessing or correcting it. For any inquiries, please reach out to us at support@xitonaturals.in.
CONTACT US
For further privacy-related inquiries:
Contact Email: support@xitonaturals.in
Contact Number: +91 7000473538
Contact Person: Apurv Lodha